Nuapay Account-to-Account Payments – Help

You are making an account transfer payment to your merchant for goods and/or services, using the Nuapay Account-to-Account, Open Banking payment method.

Complete your purchase by transferring the payment from your selected bank account directly to your merchant’s account. You don’t need a credit card and because you are approving the payment on your online banking system, you do not need to share any sensitive information with your merchant or with Nuapay. You simply log on to your bank and approve the payment; we’ll do the rest!

To make your payment:

  1. Select the bank with which you hold an account.
  2. You will be transferred to your bank’s online system.
  3. Log on as normal and follow the instructions to approve your payment.
  4. Once you confirm the payment you will be automatically logged out of your bank and passed back to a Payment Confirmation screen and your merchant site.
  5. Your account will be debited and the payment will be credited to the merchant; the transfer generally happens in seconds but can take up to one business day.
Note Nuapay does not charge you for making a payment through our service however other parties in the payment (your merchant and/or bank) may apply a charge.


Regulatory Information

This payment will be processed by Sentenial, trading as Nuapay, a Payment Initiation Service Provider (PISP) authorised by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2009 [FRN 624067] for the provision of payment services.

Nuapay Inc.
199, Bishopsgate,
London EC2M 3TY,
United Kingdom

Sentenial (Trading as Nuapay)
Unit 16F, Maynooth Business Campus,
Maynooth,
Co. Kildare, Ireland
Eircode: W23DD86

The Financial Conduct Authority
FCA Head Office,
12 Endeavour Square,
London E20 1JN
United Kingdom

W: www.nuapay.com
T: +353 16292141
E: support@nuapay.com

W: www.fca.org.uk
T: +44 207 066 1000
E: consumer.queries@fca.org.uk


About Nuapay Account-to-Account Payments

Nuapay is a pioneer of Open Banking and the industry’s leading Account-2-Account payment environment. Building upon the trust, scale and experience of our parent company Sentenial – who securely process over €42bn every year as an outsourcing provider to many of the world’s leading Banks – we have worked tirelessly to reinvent what’s possible from a modern banking and payment solution. Sentenial was founded by our CEO, Sean Fitzgerald in 2003.

Today, we offer partners all around Europe a fully comprehensive, integrated payment solution that removes all traditional banking inefficiencies and unnecessary costs, saving time, money and resources at every turn.

This is banking as it should be.

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